Customer Care

Contact ZeusGroup Clothing Group

Questions about products, sizing, delivery, returns, or an order? Our customer care route is designed to keep support clear, professional, and easy to follow.

How to contact us

For customer support, product questions, order queries, or general enquiries, contact ZeusGroup Clothing Group by email:

Email: support@zeusgrouponline.com

Please include your order number if your message is about an existing order. This helps us find the right details faster and respond properly.

Product questionsAsk about sizing, fit, materials, product details, or upcoming drops.

Order supportSend your order number so we can check the right purchase quickly.

Returns helpReturns are supported within 30 days where the item meets our returns policy.

Before you email

These pages may answer common questions straight away:

Response times

We aim to respond to customer messages as quickly as possible during normal working days. During launch periods, new drops, or busy order windows, replies may take a little longer, but every genuine customer enquiry will be reviewed.

Order changes

If you need to change an order, contact us as soon as possible. Once an order has moved into processing or dispatch, changes may not always be possible.

Returns and refunds

Customers can request a return within 30 days of receiving eligible items. Returned items should be unused, unworn, and in their original condition with tags and packaging where applicable. For full details, please read our Returns and Refund Policy pages.

Last updated: 12 June 2026